Master Customer Support with Kristen Alanah

When you have stellar customer support, your business is more profitable.

It is said that improving your retention rate with customers by 5% adds 30% profitability to your business.

Therefore you need to learn how to deliver a fantastic customer experience.

On this episode of the Yoga Boss podcast, I am joined by the Profitable Yoga Boss Group Co-Coach Kristen Alanah.

In addition to being a coach, Kristen is director of customer support for a 50 million-dollar company.

She brings her expertise in customer support for your clients and your team.

IN THIS EPISODE, YOU’LL LEARN:

-Definition of customer support
-Why stellar customer support matters
-What to do when customers are unhappy
-How to utilize the same skills to lead a team
-How to retain your team members
-Why customer support is the best part of business

Apply For The Profitable Yoga Boss Group: https://www.theyogabossgroup.com/profit2023

Connect with Kristen: https://kristenalanah.com/about
Podcast: https://kristenalanah.com/podcast

Book Recommendation: https://www.amazon.com/Unreasonable-Hospitality-Remarkable-Giving-People/dp/0593418573/ref=sr_1_1?crid=3I1RZ4DP6S2CC&keywords=unreasonable+hospitality&qid=1682273081&sprefix=unreasonable%2Caps%2C94&sr=8-1